Need a hand with delivery or a return? Start with the seller shown on your order confirmation.
Orders placed directly with Quack Therapy
Delivery options and charges are shown when you order. If your order has not arrived by the agreed delivery date, or arrives damaged or incorrect, email help@quacktherapybooks.com or use our Contact page. Include your order number if you have it.
Our Refund and Returns Policy explains cancellation periods, return costs, faulty items, refunds, personalised products and digital downloads. It also includes an optional cancellation form.
Amazon and other retailer orders
For an order placed through Amazon or another retailer, check delivery updates and request a return through that retailer or the seller named on your order. We cannot refund payments made to another seller.
